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Senior Account Manager

Onsite, Saudi Arabia

Job Description

WonderEight gathers an all-star pack of creative minds, adventurous tech buffs and fearless strategic thinkers fueled by curiosity and set on changing the world, one brand at a time. We dream big, do big, and have fun at it – we haven’t chosen “Play Seriously” as our motto for nothing!

“And what does it even mean?”, you ask. It means we champion lives well lived, do wonders as a team all the while harnessing each individual’s potential and uniqueness, and value learning and fun times alike. All of this to fulfill one promise: pierce the limit and frontier of imagination.

So what do you say? Care to join us in creating the unimaginable?

Great, cause we’re looking for a Senior Account Manager to work as part of the Client Servicing team.

The work you’ll do:

  • Be responsible for one assigned client(s), overseeing the work we do for all of its brands.
  • Understand clients’ business challenges and act as the point of contact for clients and digital department on day-to-day operations.
  • Act as a strategic partner throughout who understands the client’s brand and business inside out, developing a roadmap for continued success.
  • Support in building the client’s yearly marketing calendar and advises on key campaigns.
  • Identify new opportunities within current client relationships and design strategies for expansion.
  • Ensure the timely and successful delivery of projects according to clients’ objectives.
  • Develop clients’ briefs and communicate them to the client servicing and creative teams.
  • Prioritize & set expectations on key deliverables.
  • Activate, where possible, a full-service level engagement with the client and its needs.
  • Build and sustain relationships with clients, becoming their trusted marketing partner.
  • Navigate through a client’s internal framework and positioning us as the right partner.
  • Act as a primary point of contact with the client and potential partners with the supervision of the Account Director.
  • Lead and inspire initiatives based on the client’s objectives, paint points and latest trends, with the support of creative and digital teams.
  • Coach client servicing team on writing coherent and insightful creative briefs.
  • Support client servicing team in daily job-related hurdles and be an efficient problem solver.
  • Lead on weekly internal meetings with multifunctional team: Accounts and creative team.
  • Overlook and ensure a proper coordination between Agency various departments: Media, Production, Social Media and creative department.
  • Ensure client strategies and high-level client objectives are acknowledged and applied by various Agency departments.
  • Make sure campaigns are delivered on time as per pre-locked CPS to avoid delivery delays.
  • Ensure that all client servicing project management tasks are constantly applied: Status Reports, Contact reports, CPS, Delivery notes, Approval forms…
  • Prepare clients presentations buildup in line with the creative brief that led to the creative development.

Qualifications:

  • A holder of a Bachelor’s degree in Marketing and Advertising, Business or equivalent.
  • Experienced with 4+ years in a fast-paced client side or agency marketing team with an understanding of the fundamentals of marketing practices and principles.
  • Experienced with 2+ years agency/consulting involvement within the last six years of employment
  • A modern marketer with a natural aptitude for strategic collaboration and relationship building
  • Of solid organization skills including attention to detail and of multi-tasking skills
  • A dedicated problem solver with outstanding communication and time management skills
  • Able to build and maintain positive relationships with clients and partners.
  • Excellent at problem solving, with analysis and presentation development skills.
  • A skilled communicator with strong written and verbal communication skills in English, including both professional and casual style of communication.
  • A good negotiator and creative at your core.
  • Proficient in Google docs, slides, sheets, or equivalent.

About WonderEight:

WonderEight is a global marketing, branding and digital agency with offices in Beirut, Dubai, Riyadh and London, boasting a rich portfolio that spans across continents and industries. The agency connects the dots between design, strategy, marketing, & digital to help businesses launch new products, increase their sales and transform into Leading Brands that live true.

WonderEight is an Equal Opportunity Employer. No matter what you identify as, where you come from, what you believe in, and your physical abilities – if you can do the job, we’d love to hear from you!

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